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Shipping

UK
Tracked Shipping £10
Please allow 2-5 business days

EUROPE
International Tracked £15
Please allow 2 - 7 business days
 
ALL OTHER DESTINATIONS 
Worldwide Tracked Shipping £20
Please allow 5 - 12 business days
 
We will email you a tracking number within one business day after your order is dispatched. Watch out for this email so you can track the progress of your order. 
We CANNOT ship to PO BOXES. Please ensure that you provide your daytime delivery street address and contact phone number. For this reason, we cannot leave packages unattended in your letterbox or at your front door. We are also unable to re-direct orders once they have been dispatched, so triple check all details are entered correctly in the checkout.

Unfortunately we cannot guarantee that you will receive your package within the time frame expected. Estimated delivery times are to be used as a guide only and commence from the date of dispatch (make sure you watch out for that dispatch email). Kloff Limited DOES NOT hold responsibility for damaged, lost or stolen packages.

Please note as the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these maybe necessary to release your order from customs on arrival. Kloff Limited WILL NOT be held liable for any fees or taxes you may incur or if your product is seized by customs. We advise that you are familiar with your package destination’s import duty, customs and local sales taxes, as well as it’s rules and regulations for importing foreign goods and products. If a delivery attempt has been made and the item was not collected and has been returned to us, you will be required to pay the re-delivery fee and the duty tax for re-import of the product. If the duty tax is more then the value of the product, we will abandon the package.

Please allow up to 2 business days for all items purchased through a sale to be packaged and shipped.

TRACKING

All International orders will be shipped with DHL Express , DPD or Royal Mail International. Once we hand over your order to shipping provider and provide you with the tracking number, your items are now in the hands of shipping provider.